Privacy Policy
Last updated: January 2026
1. Introduction
Build2Prod ("we," "us," or "our") provides DevOps-as-a-Service to startups and small teams. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, request a quote, or engage our services. By using our services, you agree to this policy.
2. Information We Collect
We collect information you provide directly and information collected automatically:
- Quote and contact form: Name, company name, email, phone, website URL, application details, hosting and technology information, and any other information you submit in our questionnaire or communications.
- Service delivery: Access credentials (e.g., hosting, code repository, domain) you provide for us to perform infrastructure setup, monitoring, and support, as described in our Service Delivery Guide.
- Communications: Emails, chat messages, and call notes when you contact us or we contact you.
- Usage data: IP address, browser type, pages visited, and similar technical data when you use our website.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our DevOps services
- Conduct initial consultation, assessment, and onboarding
- Set up and maintain your infrastructure, monitoring, and security as described in our service packages
- Respond to incidents, support requests, and optimization recommendations
- Send you service-related updates, reports, and communications
- Process payments and manage your account
- Comply with legal obligations and protect our rights
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service providers: Cloud providers (e.g., AWS, Google Cloud, DigitalOcean), monitoring and tooling vendors, and payment processors, only as needed to deliver our services.
- Legal requirements: When required by law, court order, or government request, or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including access controls, encryption where appropriate, secure credential storage, and regular security practices as outlined in our service delivery and compliance considerations. We treat your production environment and data with the same care we apply to our own operations.
6. Data Retention
We retain your information for as long as needed to provide our services, resolve disputes, enforce agreements, and comply with legal obligations. After termination of services, we may retain certain data for backup, legal, or audit purposes for a limited period, after which it is securely deleted or anonymized where feasible.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal and contractual constraints
- Object to or restrict certain processing
- Data portability where applicable
To exercise these rights or ask questions about our data practices, contact us at the address below.
8. Cookies and Tracking
Our website may use cookies and similar technologies for essential operation, analytics, and improving your experience. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy. For material changes, we may notify you by email or through our service channels.
10. Contact Us
For privacy-related questions or requests, contact Build2Prod at:
Email: [email protected]
Web: build2prod.dev